Table of Contents:

• Introduction


• Overview of Exchange 2010
  
  
  
  • Review of Active Directory
  
  
  • How Exchange Server 2010 Uses Active Directory
  
  
  • Exchange Server Roles Overview
  
  
  • How Message Routing Uses Active Directory Sites
  
  
  • How Exchange Servers Access Active Directory Information
  
  
  • Demo: Active Directory and Exchange Server Permissions
  
  
  
  


• Managing Recipient Objects
  
  
  
  • What are Recipients?
  
  
  • Creating and Managing Users
  
  
  • New Mailbox Wizard
  
  
  • User Options
  
  
  • Move Requests
  
  
  • Distribution Lists
  
  
  
  


• Managing Email Addresses and Address Lists
  
  
  
  • What are Accepted Domains?
  
  
  • Email Address Policies
  
  
  • Address Lists
  
  
  • Offline Address Book Options
  
  
  • Overview of Bulk Recipient Management Tasks
  
  
  
  


• Managing Message Transport
  
  
  
  • What is an SMTP Connector?
  
  
  • How Messages are Routed in an Exchange Server Organization
  
  
  • Demo: Troubleshooting Message Transport with Exchange Queue Viewer
  
  
  
  


• Managing Office Outlook 2007
  
  
  
  • Navigating the User interface
  
  
  • Creating a Rule-driven Folder
  
  
  • Using the Calendar
  
  
  • Using Contacts
  
  
  • Setting Outlook Options
  
  
  • Creating a New Account and Changing Settings
  
  
  
  


• Troubleshooting Office Outlook 2007
  
  
  
  • Offline vs Online Mode
  
  
  • Starting Outlook in Safe Mode and Disabling Plug-ins
  
  
  • Using the Outlook Tray Icon
  
  
  • Moving a Mailbox or Outlook Installation
  
  
  • Dealing with a Corrupted .ost File
  
  
  
  


• Troubleshooting the Office Client Access Server
  
  
  
  • Catching Errors in the Outlook Web Application
  
  
  • The Outlook Web App
  
  
  • The Outlook Web App Interface
  
  
  • Using the Calendar
  
  
  • Changing Options
  
  
  • Using the Autodiscover Service
  
  
  
  


• Managing Mobile Clients
  
  
  
  • Active Sync vs Blackberries
  
  
  • Loss of an Active Sync Phone
  
  
  • Loss of a Blackberry Phone